The customers of a hardware or software company, or any IT-based product provider, are generally companies who have outlined particular business goals and the role technology will play in achieving these goals. The goals in question could be the migration of their existing ecosystem on to a more advanced and streamlined one. An example of this is the migration of on-premises systems into the cloud or the design of a hybrid system to fit their needs. A subcomponent in delivering the overall solution could also be for end users to adopt a particular type of technology to achieve the overall business goal.
In most cases, the customer will be looking for components that will help them achieve said goals in the shortest possible time, and with the least amount of effort put in. One such component that should be included in the customer’s solution is a complete workforce readiness program, via a workforce readiness platform, to ensure proper technical workforce enablement before the implementation or migration as well as to help drive end-user adoption afterwards.
To that end, in this article, we will be discussing how IT solution providers can help customers achieve their IT and migration-related goals through a workforce readiness platform.
Five Steps to Achieving Workforce Readiness
Before seeing how a workforce readiness platform can assist with goal attainment, let’s see how workforce readiness – as a concept – can be achieved. There are five steps to this:
Identify Strategic Business Goals/Objectives:
In order to prepare the workforce for the adoption of a new product or service, the enterprise needs to establish its strategic business goals. They need to have a solid set of metrics and KPIs identified, and then drive the majority of their training and workforce readiness efforts in rhythm.
Perform Workforce Readiness Assessment:
Conducting a general assessment on the readiness of the workforce to tackle the goal-driven effort can help determine what level of training the staff needs to begin the adoption process.
Align Training to Goals:
The training and workforce readiness goals need to be aligned with the training that is being provided to achieve workforce readiness.
Personalize the Learning Experience:
Craft the learning experience so that it addresses the needs of each member of the staff undergoing the training. This is the best way to ensure effective delivery and internalization of the knowledge included in the training.
Measure the Results and Repeat:
Establish a trial period for collecting results, measure, and make adoptions based on those result. The entire process should be repeated for every new adoption.
Advantages of a Workforce Readiness Platform
Directs all the staff undergoing training in an organization on one page and delivers training personalized to their specific needs. This results in tremendous benefits in the way of delivering workforce readiness and overall goal attainment. By leveraging the power of AI and multi-modality when delivering training some workforce readiness platforms make it simple and interactive to receive learning and can ensure optimal knowledge retention.
Why Personalize Learning?
Personalizing the learning experience, as part of the overall workforce readiness effort, can help deliver precise learning to all the various members of an enterprise staff. Since everyone is unique and may prefer a particular style of learning, offering a workforce readiness platform that personalizes the learning experience will make sure each member functions like a well-oiled machine towards the business goals.
A good workforce readiness platform should have the following training methods on board:
- Online self-paced courses
- Virtual instructor-led training
- Private events
- Virtual labs
- Hands-on training
- A combination of several mentioned training methods
Featuring all of the aforementioned methods in the workforce readiness platform will ensure greater employee engagement, which will drive adoption and thus contributing to achieving the enterprise goals.
Why Choose Training Delivery Experts for Workforce Readiness and Goal Attainment
One example of an effective, AI-powered multi-modality workforce readiness platform is CLIPP, by QuickStart. CLIPP bridges the gap between education and training by featuring all the mainstream learning modalities into one platform. CLIPP provides learners a one-stop solution for their training needs, delivers personalized learning, and encourages greater knowledge retention.
When looking to deploy any new product or technology it can be tremendously advantageous for an enterprise to provide enablement training on the product or technology before implementation, as well as when introducing the technology to the organization in order to increase adoption and thus contribute significantly to achieving the overall enterprise goals.