Tech-driven companies are facing the need for better and fasting IT solutions to meet their business requirements. They now require a stronger collaboration among Information Technology Service Management (ITSM) and the more traditional Information Technology Infrastructure Library (ITIL). And to facilitate this interaction and create a truly agile company, they need a development team with IT Ops training.
As organizations continue to spend on the development of their platforms, they are also beginning to realize that they need IT operational and managerial chops in their team. This is about to give rise to another 50,000 new jobs across the USA according to the US Bureau of Labor Statistics. Courses on IT Ops and DevOps training are taught by leading experts in the field. These courses not only teach how to produce quality software but also disperse the necessary business and project management skills, as well as guidance on software quality assurance and testing to ensure the full software lifecycle is as productive as possible. IT Ops training is useful for anyone interested in excelling in their career in IT.
The Need for IT Technical Training
The right training can help your team achieve excellence in implementing essential IT practices, compliance, regulatory requirements and controls including HIPAA and SOX. Configuration management and systems automation are also a part of some training modules.
IT operations are part and parcel of many large companies such as Twitter, Bank of American and Amazon, etc. On the other hand, many SMEs are also rising up to recognize the importance of sound IT operations for their success. IT Ops practices streamline the delivery of IT services, improve cycle and response time and allow practitioners to deliver high-quality IT solutions. Organizations that have implemented IT Ops best practices report improved quality of service and software deployments, more agile workforce, improved quality of hardware and software, more agile management solutions and better visibility of processes and systems.
IT operations can determine how organizations utilize and manage their hardware, software and other IT support specs such as device management, Internet of Things (IoT), network administration, mobile contracts and many kinds of help desks commonly found in an organization. IT operations management and analytics have the power to redefine the way a company utilizes IT services. In fact, without these systems in place, it would be hard to ensure reliable, consistent, high-quality services.
This day IT Ops are being affected by the rising trends of Machine to machine (M2M) communications, cloud computing and rapidly progressing and the Internet of Things (IoT). This means that a typical organization requires at least a few IT administrators to keep things running smoothly. The higher interconnectivity and automation mean that these administrators must have more than just the typical IT operational skillsets as well as the ability to adapt to the ever-changing business processes.
Organizations can have vastly different needs when it comes to their IT operations. The right IT technical training can help their employees understand these needs and implement systems & processes that lead to guaranteed success.
Building Automation in IT Departments
IT operations must be able to deploy and support the infrastructure environment automatically and reliably anytime it’s needed. An organization’s IT Ops have several processes that can be automated efficiently and securely. These include help desk services, systems security administration and maintenance, IT assets management, user account management and other similar services. Automating these and other IT related tasks can increase the speed of service delivery while also ensuring its quality throughout the service lifecycle. The right IT Ops training can help IT admins gain a better understanding of the automation tools available to them, as well as figure out the most important tasks to focus on.
Automation can help reduce the workload on IT operations as well. It allows for the creation of workflows that tailored to business requirements, as well as effective monitoring and management of these workflows. IT admins are often multi-tasking and managing projects that involve many sub-modules and external dependencies. It can all turn into a nightmare with one missed step. Automation solved this problem, helping them compile and organize projects in a more holistic manner.
The Need for Learning Configuration Management
Did you ever feel the need to manage multiple development programs and production boxes, many of these running different OS altogether? You need to employ configuration management to help automate the delivery and operations across the IT infrastructure. It offers solutions that continuously monitor and enforce configurations, remediating unexpected occurrences automatically as they happen. This enables you to deliver IT services faster and lay the foundation for better DevOps.
Simply put, configuration management is just as much a business process as sales or finance. It helps teams deliver and develop quality IT services. As far as DevOps is concerned, Configuration Management plays the very important role of managing important artifacts created during a software’s lifecycle. From securing the source code to creating correct documents and then running test cases, configuration management helps developers focus on creating automated processes for building, packaging, and deployment.
Whether your operating systems are hosting on-site or o the cloud, proper IT Ops can ensure control, accuracy, accountability, consistency, efficiency, and restorability of all related systems and processes. That’s why the right technical IT training is important and advantageous not just for the individual but also the organization at large. As organizations continue to improve their IT processes to drive their systems and software, managers are left struggling with a lack of integration, as well as poor collaboration and communication between departments and other processes. The right technical training, as well as an in-depth knowledge of IT Ops, can help bridge this divide and drive a beneficial process improvement effort. We can help you figure out if our IT Ops training solutions are the right fit for you. Get in touch with us today to learn more.