Information Technology Infrastructure Library (ITIL) is best described as a framework or baseline for industry-wide best practices in IT services. The ITIL framework is used in management, decision making, client-handling and much more. It offers guiding principles to IT professionals and enables them to match client demands with IT services and conduct IT operations in a standardized form. The advantage of having these standards in place is that it allows IT professionals to offer uniform services to clients cost-effectively and efficiently.
The ITIL framework offers IT professionals a complete start-finish approach to deal with clients. Hence, aspiring IT professionals need to seek ITIL certification to be well versed with the industry standards and market expectations before becoming a part of it.
The ITIL certification is very thorough in its approach and guides students through 5 levels:
Level 1: Introduces the common concepts of the ITIL framework. The terms, common practices, and management processes are introduced.
Level 2: Develop an understanding of how to adapt the ITIL framework in different business situations. A key skill to hone is to understand how theoretical knowledge will be applied in real-life situations.
Level 3: An intermediate certification level that is composed of multiple modules and allows users to gain a more thorough understanding of particular IT roles. As a user, you can choose to study modules of your interest that cover a specific segment of ITSM.
Level 4 - Expert: The expert level covers the concepts of ITIL on a wide-angle basis; allowing users to see the bigger picture and understand the significance of basic IT elements to the organization as a whole.
Level 5 - Master: Completion of level 5 will establish you as a master in ITIL systems thereby acknowledging your proficiency and competence in the discipline.
What benefits would such an ITIL certification bring to you and your career?
Certification of any sort serves to enhance current credentials and builds on prior knowledge. An ITIL certification will assist you in many ways like:
- Get you up to Speed with Market Standards
ITIL Certification introduces young professionals with the terms, practices, and concepts that are common to the IT sector. Allowing individuals the luxury to get familiarized with processes before they can move towards actual implementation.
Formal certification also allows students to develop complete understanding; from the basic to the more complex components of the framework, which is very useful when taking up management roles in which multiple factors need to be evaluated for decision-making.
Upon completion of the ITIL certification, you will feel more confident, knowledgeable, and at ease with your new position, and will have acquired much better decision-making skills.
- Competitive Advantage
Completing an ITIL certification will establish you as someone well-versed and familiar with the best practices of the industry. A lot of companies invest in training new hires in such certifications, which requires both company time and capital. Applicants who have already completed the certification will have a vantage point and are more likely to adopt in such a company and their new role.
- A Safe Investment
While most of the trends and practices in business and technology are considered to be volatile and indefinite due to evolving trends, a certification in ITIL will prove to be a safe investment towards your future. The reason being is that ITIL has a historic stature and value in the IT industry. The findings of this library are continuously updated to adapt to growing changes and are extremely popular amongst IT enterprises. Chances of it being abandoned or changed to something else are less to none.
- ITIL is Globally Recognized and Practised
The ITIL framework is recognized and practiced by global tech giants and by most companies who make extensive use of IT systems. If you are someone who is looking for a career in IT systems and networking then a certification in ITIL will serve as an asset for you in the long run. It will teach you what to expect in the market and making the transition of working for an actual corporation much smoother.
- Improved Credibility
The popularity and widespread use of ITIL will help you become proficient in management, decision making, and standardized practices while increasing your credibility as a candidate. Since the mere mention of this certification will let employers know that you are familiar with the processes and practices that they are most likely to be looking for and training for.
Improved Conceptual Understanding
The ITIL certification offers such a wide scope of training that students who complete it can control rising costs and expenses of projects and monitor project success by conducting cross-analysis with prior attempts of similar types. This certification also works to instills a mindset of continuous improvement and innovation in system processes among students that helps drive creativity, efficiency, and overall extremely promising outcomes.
A certification in any discipline is always done to enhance current skill sets and allow a person to explore greater avenues. The ITIL certification is well renowned, offers both knowledgeable and practical learning opportunities, and provides a platform for individuals to acquire important skill sets that are detrimental in the work-place like crisis management, implementation, decision-making and much more. The certification also makes the transition of converting complex textbook theories to real-life situations to resolve customer queries much simpler.
Recruiters are also always on the hunt for candidates who are willing to go the extra mile to master their craft, seeking an ITIL certification out of passion and interest is bound to positively reflect on job applications, enhance qualifications, and marginally improve one's skills. As an applicant, you will feel much more confident with your abilities because upon completion of the certification you would know the ins and outs of the system and will know how to effectively apply that knowledge to cater to clients as well.