Practice Exam - Service Operation (SO)
ITIL Service Operation (SO) examination is designed for pupils who want a good knowledge of the ITIL® SO (service operation) level of the life cycle of the ITIL® service along with the process it can be run to enhance the calibre of the IT service department in any organization.
ITIL Service Operation (SO) examination is designed for pupils who want a good knowledge of the ITIL® SO (service operation) level of the life cycle of the ITIL® service along with the process it can be run to enhance the calibre of the IT service department in any organization.
More Information:
- Learning Style: On Demand
- Provider: ITIL®
- Difficulty: Intermediate
- Course Duration: 30 Min
- Course Info: Download PDF
- Certificate: See Sample
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Course Information
About the exam:
ITIL Service Operation (SO) examination is designed for pupils who want a good knowledge of the ITIL® SO (service operation) level of the life cycle of the ITIL® service along with the process it can be run to enhance the calibre of the IT service department in any organization.
IT professionals working or pursuing their careers with a service operation work environment and seeking a know how of the concepts, processes, activities, as well as the functions incorporated.
Targeted Audience:
- Who wants to pursue his career as an IT officer
Prerequisites:
- Should have got foundation level certified
- Furthermore, must have a solid IT knowledge and capabilities and about 2 years of work experience in IT.
Certifications:
This exam is one of the five components of ITIL Service Life cycle program to get ITIL Intermediate Accreditation.
Recommended Prerequisite Courses:
None