ITIL Specialist: High Velocity IT
The ITIL 4 Specialist: High-velocity IT module is for IT managers and practitioners who work in digital or highly automated environments, or who deliver digital products and services. This includes anyone involved in digital transformation and anyone transitioning to Lean, Agile, or DevOps ways of working.
The ITIL 4 Specialist: High-velocity IT module is for IT managers and practitioners who work in digital or highly automated environments, or who deliver digital products and services. This includes anyone involved in digital transformation and anyone transitioning to Lean, Agile, or DevOps ways of working.
More Information:
- Learning Style: Virtual
- Provider: ITIL®
- Difficulty: Beginner
- Course Duration: 3 Days
- Course Info: Download PDF
- Certificate: See Sample
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Course Information
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About This Course:
This three-day hands-on program leads to a ITIL Specialist Certificate in ITIL High Velocity IT. This program is for IT professionals establishing high velocity environments, focusing on rapid delivery of products & services to obtain maximum value. The qualification will provide the candidate with an understanding of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing.
Course Objectives:
- The 5 Key Objectives of Digital Products
- High Velocity IT in the Service Value Chain
- 8 Core Models that Support the Adoption of High Velocity IT
- Ensuring Value with Digital Products
- Using ITIL Practices to Achieve Fast Development
- Using ITIL Practices to Achieve Resilient Operations
- Using ITIL Practices to Achieve Co-Created Value
- Using ITIL Practice to Assure Conformance
Audience:
All IT staff and Management responsible for the establishment of high velocity IT capabilities in support of IT or Digital Transformation activities within an enterprise.
- ITSM Managers
- IT Managers and Practitioners working in Digital Transformation practices like DevOps
- Developers, Testers, QA, Security, and other team stakeholders
Prerequisites:
All students need to have completed and passed the ITIL 4 Foundation examination prior to attending this course.