Configure Dynamics 365 Customer Experience Model-Driven Apps (MB-280)

If you enroll in this course at the listed price, you receive a Free Official Exam Voucher  for the MB-280 Exam. This course does not include Exam Voucher if enrolled within the Master Subscription, however, you can request to purchase the Official Exam Voucher separately.

About This Course:

The Course Configure Dynamics 365 Customer Experience Model-Driven Apps course covers essential skills for using Microsoft Dataverse to manage and customize data-driven apps. Participants will learn how to create and manage environments, tables, columns, business rules, and relationships, along with advanced techniques like command bar customization, data visualization, and integration with external tools like Power Query and Azure Synapse Link.

Course Objectives:

• Environments in Microsoft Dataverse

• Developer environments

• Create and manage an environment

• Create an instance of a Microsoft Dataverse database

• Add users and roles within an environment

• Manage settings in an environment

• Environment operations

• Table characteristics

• Table relationships

• Dataverse logic and security

• Dataverse auditing

• Dual-write vs. virtual tables

• Identify tables and table types in Dataverse

• Create a custom table

• Enable attachments within a table

• Licensing requirements for each table type

• Define columns in Microsoft Dataverse

• Column types in Microsoft Dataverse

• Add a column to a table

• Primary column

• Restrictions that apply to columns in a table

• Create an auto numbering column

• Create an alternate key

• Define choice column

• Choice columns

• Standard choices column

• View data in a table

• Create or edit views of data in a table

• Dataverse data import options

• Load data into a table

• Dataverse data export options

• Export

• Add, update, or delete data in a table by using Excel

• Import data using Power Query

• Overview of the different data sources

• Work with action data

• Power Automate is a companion to Power Apps

• Relate one or more tables - Introduction

• Relationship types that are available in Microsoft Dataverse

• Create a one-to-many relationship between tables

• Create a many-to-many relationship between tables

• Edit or delete relationships

• Define business rules - Introduction

• Define the components of a business rule

• Create a business rule

• Create a rollup column

• Create a calculation column

• Create or edit modern commands

• Work with classic commands

• Use Power Fx

• Scenario - Duplicate a row

• Scenario - Use multiple data sources

• Scenario - Use data source and record information

• Scenario - Notify and confirm

• Command bar application lifecycle management

• Understand AutoSave

• Using JavaScript for commands

• Command scope

• Create and edit views in Power Apps maker portal

• Filter and sort data for Dataverse views

• Import static data by using Power Query

• Import dynamic data by using Power Query

• Create a dynamic Word template

• Create a dynamic Excel template

• Export data to Excel

• Edit and update data in Excel

• Use Dataverse community tools for data manipulation

• Review Power BI integration with Dataverse

Audience:

This course is designed for IT or marketing professionals who want to learn how to leverage model-driven applications, Dynamics 365 Sales, Dynamics 365 Customer Insights, and Microsoft 365 Copilot for Sales for their organizations. Students should be familiar with Microsoft Power Apps and basic data modeling principles. Students should be familiar with the Dynamics 365 customer experience suite, including Dynamics 365 Sales and Dynamics 365 Customer Insights. 

Prerequisites:

• Basic Understanding of Microsoft Dynamics 365: Familiarity with Dynamics 365 applications, particularly customer experience and sales functionalities, is beneficial.

• Experience with Microsoft Power Platform

• Basic knowledge of Power Apps, Power Automate, and Power BI will be helpful for understanding integrations and customization within Dynamics 365.

• Understanding of Data and Business Processes: Having an understanding of common data modeling and business process concepts will help you in configuring and optimizing solutions within Dynamics 365.